Healthcare privilege in Japan

Experience premium health check-up privileges in Japan through JTB-TNT Co., Ltd., with exclusive travel benefits designed for JCB cardholders.

Free access to airport lounges and priority meet & greet services at international terminals of airports in Vietnam, applicable for health check-up trips at clinics in Japan provided through JTB-TNT, specifically:
●  01 time/person registering for a health check-up: free access to airport lounge at Vietnam international terminals for direct flights from Vietnam to Japan.
●  01 time/person registering for a health check-up: free use of priority departure meet & greet service at Vietnam international terminals for direct flights from Vietnam to Japan.
●  01 time/person registering for a health check-up: free use of priority arrival meet & greet service at Vietnam international terminals for direct flights from Japan to Vietnam.
Note:
    ✓ These privileges apply to both the cardholder and accompanying family members when both the Cardholder and family members successfully register for health check-up packages in Japan via the JCB Premium Service application on Zalo, with full payment of all package costs made using a JCB card in accordance with the regulations.
    ✓ The updates for these privileges on the JCB Premium Service application on Zalo will be completed 10 days before the scheduled health check-up date. Thereafter, the booking and use of these privileges will be subject to the terms and conditions applicable to Airport privileges as set out in this T&C.

How to use privilege

● Step 1: Book the Service
   - Access the JCB Premium Service mini app on Zalo, select Healthcare Privilege – In Japan, choose the clinic, health check package, preferred date, and submit the required information.
Step 2: Booking Confirmation
   - Customer Care contacts the cardholder to confirm details, checks availability with the clinic, and sends additional information forms.
   - All required information must be completed at least 30 days before the check-up date.
● Step 3: Payment
   - After confirmation, the payment link is sent via Email/Zalo. Payment must be completed within 24 hours using the same JCB card               used for booking.
     A confirmation email will be sent after successful payment.
Step 4: Travel to Japan
   - Customers should arrive in Japan at least 1 day before the check-up. A clinic consultant will contact the customer one day prior for pre-        check consultation and arrangements.
● Step 5: Health Check
    - Attend the clinic on the scheduled date and follow the clinic’s instructions.
● Step 6: Receive Results
    - Results (Vietnamese translation included) will be sent within 40 days after the check-up, including a hard copy (via EMS) and a PDF version (via email). Dedicated support is available for result-related inquiries.

Notes:
    ✓ Booking must be made at least 45 days before the check-up date.
    ✓ Cardholder may book for themselves and/or others, but all fees must be paid with the same JCB card used for booking.
    ✓ Cardholder must provide complete information for any Service User they register on behalf of.
    ✓ The Healthcare Privilege program will not apply to direct bookings with clinics outside the JCB Premium Service app (Zalo).
Scope of the service:
     ● Consultation, arrangement, and confirmation of appointments with the clinic.
     ● Pre-examination consultation one day prior to the check-up date.
     ● Support for the Service User throughout the check-up process at the clinic.
     ● Vietnamese interpretation during the pre-examination consultation and throughout the check-up/consultation at the clinic.
     ● Translation of check-up results into Vietnamese.

Applicable location

St.Luke’s International Hospital / MediLocus

100-0004 Tokyo2nd Floor Otemachi Financial City South Tower, 1-9-7 Otemachi, Chiyoda-ku, Tokyo, 100-0004 Japan

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Keio University Hospital Preventive Medicine Center 

Azabudai Hills Mori JP Tower, 5th floor, 1-3-1 Azabudai, Minato-ku, Tokyo, 106-0041 Japan

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Tokyo International Clinic

100-6209 Tokyo, Pacific century place Marunouchi 9F, Marunouchi 1-11-1, Chiyoda-ku, Japan

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Term of service

a. Applicable cards: Primary and supplementary JCB Ultimate cardholders issued in Vietnam, who successfully register for the            program through the JCB Premium Service mini app on Zalo.
    Note: Not applicable to virtual/non-physical cards.​
b. Usage limit: No limit on the number of times used, applicable to both the cardholder and accompanying family members.
c. Program duration:
     •   Program period: from 01 January 2026 to 31 December 2026.
     •   Booking and service usage period: from 01 January 2026 to 31 January 2027.
Note: 
-  Booking time: Reservations can be made through the JCB Premium Service mini app on Zalo on all weekdays, weekends, and public holidays (including Tet).
-  Service usage time at the clinic: Medical services at hospitals are not available on weekends, national holidays, or during the New Year holidays in Japan. On other dates throughout the year, availability may vary depending on the hospital. Customers are required to contact the customer service team to provide their preferred date; the hospital’s schedule will be confirmed based on the information provided.
d. Others:
-  All requests for rescheduling, changing the registered person, cancelling an appointment, or amending information must be made by contacting the Customer Service Hotline 1800 28 28 79 for detailed guidance.
-  This program cannot be used in conjunction with other discounts or promotions offered by the clinics.